This article originally appeared in Forbes.
As the co-founder of an educational firm, I spend a lot of time looking at resumes, not only of job applicants but also of students – many of whom will create their first resume in the duration of our relationship. Our team guides students on formatting, helps them craft compelling descriptions, and offers a set of eyes for spelling and grammar checks. At the end of the college application process, it always feels good to know that we’re sending our students off into "the real world” on the basis of a professional resume for their undergraduate years.
However, the more time I spend on the other side of the table interviewing and hiring job applicants, the more I’ve come to see the resume as just one small component of a much larger picture. And by the time today’s students graduate from college, I’m not so convinced that resumes will – or should – bear the weight they have in the past.
Through my experiences, I’ve found that other aspects of the application and hiring processes do much more to bring the resume (and the person) to life:
Your Personal Narrative
Every interview in our office begins with the classic “tell me about yourself.” While the question may be a bit clichéd, I’m most focused on one thing in particular: the candidate’s narrative. How did her educational path influence her professional one? How do her past experiences shape her goals for the future? What details has she left out? Resumes ask the recipient to derive their own narratives; the format is inherently passive. Despite this, as a job seeker, be sure to utilize the form to make your story pop off the page in anticipation of your interview. Be thoughtful about how you’re arranging your experiences. Sometimes chronology is most effective, but not always. Remember that the headings you use and the way you organize your work history will give the recipient helpful context. Think of the resume as an outline for your story so that when you arrive for the interview, the narrative will easily flow.
Expressing Gratitude Thoughtfully – And Quickly
Too many times, I’ve reviewed a perfectly edited resume only to receive a thank-you note with typos and grammar errors. It’s one thing to be able to communicate effectively in a resume format and another to write a well-composed, thoughtful follow-up message. If a resume is the first impression, a thank-you note is how you want to be remembered. And here, technology can play to a candidate’s advantage. While a handwritten note is a charming touch, it should only be used to follow up after an email. I expect to hear from a candidate within 24 hours of an interview. For business owners, be sure candidates have the interviewer’s email address. Any time our office schedules an interview, we copy the interviewer on the exchange to ensure that their information is accessible after the meeting.
Showing Your Skills In Action
While job applicants are traditionally expected to write or speak about their experiences, it can be challenging to showcase your abilities in an interview setting. In the college process, some innovative universities are welcoming prospective students on campus for live writing tests and are encouraging students to submit graded academic assignments with their applications. In a similar vein, we give job applicants the opportunity to show how they think on the spot, applying their skills to new problems.
We’re always sure to give candidates advance notice (no one likes to be caught completely by surprise!), but simulating an actual work scenario offers a glimpse into what cannot be gleaned on paper alone. Additionally, digital portfolios and personal websites aren’t only for artists; putting a link to a personal website at the top of a resume shows initiative and reveals a candidate’s personal passion and style. While employers may want to develop their own tests, job applicants can be proactive by sharing past writing samples or projects to offer a sample of their work in action.
One of the most exciting parts of my job is preparing students for their futures. And as someone who’s simultaneously committed to recruiting the best talent for our team (a goal many universities share), I’ve come to realize that we need to think about what the resumes of the future might look like. While paper resumes may be eschewed for their digital variations in the coming years, the human element – and the power of narrative – is not going anywhere.